Want to send a sincere “shout out” the folks at Lights On Banks. Dropped in to enquire about possible repairs for an antique leaded glass table lamp and was assured that they could indeed make those repairs for me. I was a little sceptical, as the lamp had not worked in over fifteen years and required a significant amount of love and care to bring it back. Three days later I received a phone call that it was ready. I was both stunned and delighted when I saw it sitting on the counter. New lightbulbs of different wattage and style were glowing, bringing the lamp to life and more were ready to try out in order to get the look and feel just right. Talk about going above and beyond. Thanks everyone for the smiling faces and incredible service. It is obvious that you enjoy what you do and are eager to share your knowledge, ideas and skills. I highly recommend Lights On Banks for all your lighting needs… or repairs. I know I will return. Thank you.
I highly recommend Heather Craine and Lights on Banks. Heather helped me find lights for the majority of my house during a renovation. She has a great eye for lighting and her customer service is unparalleled. If you don’t see what you want on the floor she will help you source it! I will not be going to anyone else for future lighting needs. Fantastic Service!
This company is exceptional with their customer service. I went into the store with a broken lamp which I had not purchased there and asked if anyone could take a look at it and fix. Rob the manager was so helpful and fixed it on the spot while I waited. You sure don’t see that everyday. Over the past few years I have purchased different lighting and I’m very pleased with the product, and the customer service. I would highly recommend shopping here for your lighting needs. Thank you
Big shout out to Monica at Lights on Banks. We recently needed a replacement globe for a lamp we originally brought from Urban Barn. Urban Barn couldn’t find the supplier info and suggested us to purchase a $500 full floor lamp instead. So I decided to talk to Monica at Lights On Banks, she was very competent and tracked the supplier and got me a replacement. Just amazed with her customer service and time taken to track the supplier with just a photo of the floor lamp I provided.
Thank you. I would definitely recommend this store to anyone looking for great customer service.
We had a great experience renewing our light fixtures at Lights on Banks. Kim was terrific. She was very knowledgeable about the many, many options and guided us efficiently to our ultimate choices. She then managed the ordering, holding of the products and finally the installation when it became safe to do so. Dan, the installer also did a fine job and safely for we older people employing both mask and gloves. Thanks very much.
Simply outstanding customer service from start to finish. The task was to wire a custom willow chandelier by Annabel Stanley (annabelstanley.com).
Rob & the staff st Light ON Banks were the solution! From fixture repairs, re-lamping, fixture installs, chandelier cleaning and seasonal services this is your best service centre!
Thank you so very very much!
I would really like to give kudos to a lighting consultant at Lights on Banks.
I have used Anissa Blumhagen on multiple projects and properties in Kelowna and in the lower mainland and have been extremely satisfied with the service that Anissa and Lights on Banks provided. The consultations with Anissa were very detailed and she took the time to discuss the many options that we’d come across. I really appreciated how she took my ideas, did her research and then helped to narrow down my options for just the right lighting package! I have loved every light that I have purchased from Anissa as she advised me on cohesive combinations that tied all my design projects together. The last project I did involved updating and renovating a home for the purpose to sell. I truly believe that the lighting choices that Anissa helped me make led to the quick sale of the house as many of the buyers commented on how they loved the lighting fixtures. I received multiple offers and sold for over asking price!
I would recommend Anissa Blumhagen and the service at Lights on Banks for any lighting project big or small!
Just got our new ceiling fans from Lights On Banks and LOVE them. We have to give a shout out to their company electrician, Dan, who installed our fans for us – he is excellent! Great service – above and beyond! Thanks Dan and Lights On!
The light selection is amazing at Lights On Banks! The quality of their products is great and the service is first class. All the staff were knowledgable and ready to assist. Sue was very helpful in working with me to choose lights for my home and Rob was great with the technical advice for installing the lights. I highly recommend Lights On Banks for your lighting needs.